Category Archives: Support Pages

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About Branders.com Promotional Products

When you say promotional items online, think Branders. Founded in 1999 in the San Francisco Bay Area, the original goal of the company remains the same: to make high-quality, low-priced promotional products accessible to more people through the Internet. In a time when the prevalent

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Shipping information

Shipping Information Branders.com offers different shipping methods to accommodate your budget and event date. Our quotes show the most economical shipping method available for an order, unless otherwise specified. Oversized, very large or heavy shipments will all be sent via LTL (Less than Truck Load)

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Satisfaction Guarantee

Branders.com wants you to be completely satisfied with your purchase. To ensure we meet this standard, we offer only premium, branded merchandise. If you are not completely satisfied with your promotional product purchase we will replace, credit, or refund your order*. Just call 1-877-272-6337 or

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Returns Policy

Branders.com wants to take care of you. We at Branders.com stand behind our 100% satisfaction guarantee. It is very rare that we ever get a refund or return request because we make sure the correct order details are in place before we start printing the