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John Hsu of SurfMerchants LLC

John Hsu
Managing Partner
SurfMerchants LLC, Boston


When John Hsu needs logo-imprinted giveaways like notepads, mousepads, and sunglasses, he goes to Branders.com.

Managing partner John Hsu handles public relations and product design for Boston-based SurfMerchants LLC, a web applications company he founded with two other business partners. Among SurfMerchants’ more popular projects is Sassie, a mystery shopping program used by more than 2 million people worldwide.

Promoting the SurfMerchants brand takes John to four major conferences every year, from North America to Europe and Asia. Wherever he goes, John knows he can rely on Branders for his promotional needs.

He shares three reasons why he keeps coming back to Branders:


Variety offers unlimited ways to build the brand
John likes that Branders gives him access to a wide range of giveaways to suit his company’s needs, whether it be a “serious” promotional item or something “a little more out of the box.” “In the beginning, when we had to establish ourselves as serious players, we ordered custom-branded computer mice, mousepads, retractable cables, CD cases, and leather jotter notepads. They helped project the image of a software platform that your company could trust,” John recalls.

Fast and easy-to-create mockups
John admits to sometimes putting things off until the last minute. Fortunately, he can count on Branders’ Design Studio to help him instantly create mockups of promotional items with the SurfMerchants logo. “It was a godsend to be able to quickly design a few items, get a really good idea as to how they were going to appear, and finish the order THAT DAY,” he attests.

Dependability
Several times, John has tried out other promotional product suppliers, only to be disappointed. “Branders’ reliability keeps us coming back,” John says. “We’ve tried other dealers and gotten burned by receiving the wrong item or getting it after the deadline. You really can’t put a price tag on the security of knowing that you’re not going to show up at a trade show empty-handed.”


To know more about SurfMerchants, visit this page.

Click here to read more about John Hsu and other Branders Customers for Life.