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BUYING PROMOTIONAL ITEMS online—or any other merchandise for that matter—can be a challenging experience. For Dottie Preusse, only one online promotional products seller makes the
cut: Branders.com.
As president of DO Summer Tennis, Dottie organizes
tennis tournaments for women in Palm Beach County, Florida.
In the last two years, she
has ordered cotton visors, stainless steel mugs, and
cotton twill caps from Branders as giveaways for tournament participants.
Dottie shares three reasons
why she continues to buy from Branders:
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Convenience – Buying online at Branders.com has been a positive experience for Dottie. “The convenience of dealing directly with my online consultant has been efficient and extremely user-friendly,” says Dottie. |
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Stellar customer service – Although correspondence with her account manager, Carlo Kross, is done via e-mail or phone, not in person, Dottie feels that they have developed a great working relationship. “Carlo answers me quickly and provides wonderful advice and great customer service. Although we’ve never met, I feel as though we have developed a nice friendship over the Website.” |
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Quality gifts – Dottie makes sure that she receives a sample of each item she wants, so that she can inspect the quality and show it to the rest of her group before deciding to buy. All the giveaways she has ordered from Branders have been “well received,” she says. “We’ve found that more and more women are enthusiastic to join our group because of the neat gifts we give each year!” |
When the next summer tournament comes around, Dottie knows she can count on Branders to deliver. “Branders really cares about earning customer satisfaction. The customer service is great, not to mention the extremely talented design group,” Dottie shares.
Read more about DO Summer Tennis Here.
Click here to read more about Dottie Preusse and other Branders Customers for Life.